Information about our use of cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer (if you consent to us using cookies). Cookies contain information that is transferred to your computer’s hard drive.
We only use analytical cookies which enable us to recognise and count the number of visitors and to see how visitors move around our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
You can find more information about the individual cookies we use and the purposes for which we use them below:

  • Cookie: Google Analytics
  • Cookie Name(s): __utmc
  • Purpose: These session cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
  • Expiry time: 2 years.
  • More Information: This cookie enables us to estimate our audience size and usage pattern. More information
  • Cookie: Google Analytics
  • Cookie Name(s): __utmb, __utma, __utmz
  • Purpose: These ‘persistent cookies’ collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
  • More Information: This cookie enables us to estimate our audience size and usage pattern. More information
  • Cookie: LiveChat
  • Cookie Name(s): __lc.visitor_id.XXXXXXX, autoinvite_callback, lc_window_state
  • Purpose: On our website to recognise a computer when a user visits the website for the purpose of providing live chat support
  • More Information: provide live chat support for our visitors

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Except for essential cookies, all cookies will expire after your session. By using our website, you consent to our use of cookies as described above.